Shipping

YOUR DELIVERY OPTIONS

We know how important it is to get your delivery to you as quickly and conveniently as possible. We currently use DPD, UK Mail and Royal Mail.

Our delivery options are summarised in the below link; please select the option that suits you best at the checkout page.

www.wit-fitness.com/pages/shipping

All orders are dispatched within one working day from receipt of your order. All next day and 48-hour delivery orders received by 3pm are dispatched the same working day where possible. Orders received on Saturdays and Sundays will be dispatched the soonest working day thereafter (Monday 7am).

Orders placed on a Friday after 3pm will be dispatched at the latest by the following Monday, though we will endeavour to have them dispatched on the Friday itself.

Please note:

1. Times specified exclude weekends and bank holidays.

2. Certain international orders may be subject to delays at destination-country customs. These delays are, unfortunately, out of our control.

3. Items purchased together with pre-sale items will only be dispatched when ALL items are available for delivery.

Shipping FAQs

CAN I TRACK MY ORDER?

Yes, you will receive an e-mail when your order is dispatched, with your tracking number and a link to the tracking website.

DOES FREE SHIPPING OVER £35 COVER ALL OF UK?

We offer this promotion to the majority of the UK. The only areas we are not able to service as part of this offer is Channel Islands and Scottish Highlands. 

WHICH COUNTRIES DO YOU SHIP TO?

We ship to over 50 countries, including:

UK & Europe: United Kingdom, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

USA & Rest of the World: United States, Australia, Brazil, Canada, China, Hong Kong, India, Japan, Kazakhstan, New Zealand, South Africa, Singapore, South Korea, United Arab Emirates, Taiwan and many more.

We ship to almost every country on the planet, but if your country is not listed at checkout please contact us at info@wit-fitness.com and we can almost always arrange for delivery.

Delays in the delivery of international orders can be caused by destination-country customs procedures. These delays are, unfortunately, not in our control.

Any issues on international delivery please get in touch at info@witfitness.com or our live chat Monday - Friday 10-4pm.

HOW DO CUSTOMS AND IMPORT CHARGES WORK?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. For imports of ‘de minimis’ value duties do not apply. For some countries these ‘de minimis’ values are adequately high that no duties will apply to most order sizes; e.g. USA $800, Australia $1000AUD, South Korea KRW 150,000. Please check with your respective customs authority or visit www.gov.uk/goods-sent-from-abroad/tax-and-duty

Delays in the delivery of international orders can be caused by destination-country customs procedures. These delays are, unfortunately, not in our control.