YOUR DELIVERY OPTIONS
We know how important it is to get your delivery to you as quickly and conveniently as possible. We currently use DPD, UK Mail and Royal Mail.
Our delivery options are summarised in the below link; please select the option that suits you best at the checkout page.
All orders are dispatched within one working day from receipt of your order. All next day and 48-hour delivery orders received by 3pm are dispatched the same working day where possible. Orders received on Saturdays and Sundays will be dispatched the soonest working day thereafter (Monday 7am).
Orders placed on a Friday after 3pm will be dispatched at the latest by the following Monday, though we will endeavour to have them dispatched on the Friday itself.
1. Times specified exclude weekends and bank holidays.
2. Certain international orders may be subject to delays at destination-country customs. These delays are, unfortunately, out of our control.
3. Items purchased together with pre-sale items will only be dispatched when ALL items are available for delivery.
HOW DO CUSTOMS AND IMPORT CHARGES WORK?
When shipping within the EU no duties are applied.
For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. For imports of ‘de minimis’ value duties do not apply. For some countries these ‘de minimis’ values are adequately high that no duties will apply to most order sizes; e.g. USA $800, Australia $1000AUD, South Korea KRW 150,000. Please check with your respective customs authority or visit www.gov.uk/goods-sent-from-abroad/tax-and-duty
Delays in the delivery of international orders can be caused by destination-country customs procedures. These delays are, unfortunately, not in our control.