If, for any reason, you are not completely satisfied with your WIT Fitness purchase, you can return the item(s) for a refund within 30 days of purchase provided ALL items still have their original tags attached to them and are in their original box (where applicable).
Our returns policy is outlined below:
We offer free returns within the UK. Customers returning outside of the UK will be responsible for the cost of the return.
Returns must be made within 30 days from the delivery date.
All returns should be in 'as new condition' both unwashed and unworn, within the original box, and, crucially, with the item(s) tags still attached.
All items are subject to inspection.
Returning an online purchase
To make an online return, follow these few simple steps:
- Start your return here - Here
- Enter your order number and postcode
- Choose the item(s) you would like to return
- Select your preferred method of return.
- Place your item(s) in the reusable shipping bag
- Drop off at nearest post office or drop off location depending on the service you’ve selected.
You will be able to track your return through our portal and via the confirmation email.
Once your items are received at our warehouse it can take up to 25 working days to process refunds. Funds will be credited back to the original method of payment and can take up to 72 hours to appear in your account.
Should you believe an item purchased from WIT Fitness to be faulty, please get in touch at firstname.lastname@example.org